Consumer-focused Care spoke with Gene Drabinski, Vice President of Cost and Quality for Trizetto, a leading enterprise software company providing solutions to health plans. As you may recall, we had an interview with another Trizetto executive, Dan Spirek, last year.
The interview took place at the World Health Care Congress and both a podcast and a transcript lay out the conversation below.
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Interviewed Evan Falchuk, President of Best Doctors, on their product allowing consumers to get additional information and options regarding diagnosis and treatment options.
The interview took place at the World Health Care Congress and both a podcast and a transcript lay out the conversation below.
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Evan Falchuck
Best Doctors
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I had the chance to sit down at the National Consumer-Driven Healthcare Summit with Dan Spirek, Chief Solutions Officer for Trizetto. As a vendor for multiple types of payors across geographies spanning the US, Trizetto has an interesting perspective in what the market will look like 3-5 years hence, as they have to look across the marketplace and build these solutions today.
- 0:00 Introduction
- 1:30 What payors are asking for
- 2:30 Moving toward greater consumer involvement (not driven by consumers)
- 3:23 What consumers are asking for–convenience and lower price
- 7:25 How consumerism (vs. CDHP) unfolds–5% CDHP penetration but other 95% still impacted
- 11:40 Closing thoughts: making consumerism work
Interview (streaming)
DOWNLOAD MP4 (ITunes) VERSION (12MB)
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Paul Ginsburg is the President of the Center for Studying Health Systems Change. The Center is a nonpartisan research organization with significant funding from the Robert Wood Johnson Foundation. The Center is known for a longitudinal study called the Community Tracking Study, which conducts national surveys of households, physicians, and employers in addition to biennial site visits to 12 communities.
Below are links to Paul’s presentation and then the interview in 2 formats:
Paul’s presentation (PDF)
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I’ll be attending the 2nd National Consumer Driven Healthcare Summit in Washington, DC Sept 26-28. I’d be delighted to meet any of my readers that will also be attending, so please let me know if you will also be in town.
Also, today (Friday the 17th of Aug) is the last day to receive the early bird discount– so if you’re planning on coming, but haven’t signed up yet, today may be the day to confirm. All details are at http://www.consumerdrivensummit.com/
Consumer-focused healthcare will be looking to expand its horizons with some interviews and potentially some podcasts from attending luminaries. Please let me know if there is anyone in particular you would like to hear from on the list of attendees.
Already on the docket is a conversation with Mary Kate Scott, author of Health Care in the Express Lane: The Emergence of Retail Clinics, who will share her perspectives on future changes coming out of the retail clinic boom.
